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Backend ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Tue Jul 8 14:36:46 2025
Message: Can't connect to MySQL server on '192.168.220.11' (111)
RemoteAddress: 216.73.216.128
RequestURI: /otrs/customer.pl
Traceback (1660):
Module: Kernel::System::DB::new (OTRS 3.3.5) Line: 223
Module: Kernel::System::Web::InterfaceCustomer::Run (OTRS 3.3.5) Line: 145
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_customer_2epl::handler (unknown version) Line: 41
Module: (eval) (v1.99) Line: 204
Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31